Refund policy

Return & Refund Policy

Original Artwork — Change of Mind
Each piece is an original, one-of-a-kind work. We do not accept returns or exchanges for change of mind on original artwork.
Damaged, Defective, or Not as Described
If your artwork arrives damaged, or significantly differs from what was described or shown, you're entitled to a refund:
Contact us within 14 days of delivery at support@thegeekartist.com

Include photos of the artwork and the packaging as received
Once verified, we'll issue a full refund to your original payment method

Custom Commissions
Commissions are made specifically for you and are non-refundable once work has begun, except where the finished piece is defective or does not match the agreed brief.